Scam Alert
EPB has reports that customers may receive scam calls demanding immediate payment to avoid disconnection. EPB never calls customers demanding immediate payment over the phone.
These scam calls may appear to come from a (423) area code--they may even appear to come from (423) 648-1372 which is EPB's main number. They may ask customers to make payment by calling a number with an (877) area code. This is a scam. Please hang up.
If you ever have questions about suspicious phone calls or anything else, please call us anytime at (423) 648-1372 which will connect you with a real EPB representative. We're also available 24/7/365 via live chat at EPB.com.